2. Can you customize a product?
Yes, we do provide customized products
3. Can I change product after placing order?
We are sorry to say that we cannot change the product in order once placed.
4. How do you track my order
You will receive Track order link inside the order confirmation email to track your order. You can also track order on our website, just scroll down on the website and click on "track your order" link.
1. How do I pay for an order?
If you're placing the order through the website, all you need to do is select a payment mode at the end of the process, and e opt for a credit card, a debit card, UPI, or net banking.
In case of return the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.
2. Do you offer Cash on Delivery (COD) Payment method?
NO, We do not have COD payment method.
1. Can I return / replace my order?
Hobby India offers a replacement guarantee for all products ordered online. Products replaced only in case of a manufacturing defect or damage due to transformation. Replacement will not be made in cases of damage due to normal wear and tear, incidental damage due to malfunctioning of product and negligence on part of the customer.
2. Can I cancel my order?
We cannot accept order cancellations on any custom - made or custom cut items past 5 hours after order placement.
3. How do I contact Hobby India customer support?
We are always up for a little chit-chat! Questions, suggestions, queries, doubts? Whatever you have in mind, just bring it to us! You can call us at 98246963. You can also drop us an email at info@hobbyindia.store we will revert to you within 24 hours from Monday-Saturday, except Indian Public Holidays.
1. When will my order be delivered?
Our manufacturing lead - times average 2 working days from the customer's order date for customized products. Although uncommon, some orders may take up to 3-4 days from and after dispatch it takes 3-7 for delivery and it depends on area pin codes.
2. Do you ship worldwide?
No, we only ship across India
3. What shipping carriers do you use?
Our all products are delivered via reputed courier companies that are completely insured and reliable. We always believe in quality not in quantity. We charge much lower shipping rates in compare to other companies.